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Certificado de Qualidade TCM

TCM Quality Certificate

TCM Brazil has the "TCM Quality Surveyed" seal, which is a solid certification that ensures the provision of highly qualified services by the companies belonging to TCM Group.

The "Quality Surveyed" seal confers unlimited approval to members of the Group with reference to their compliance with the required standards for performance and excellence of services.

For these reasons, TCM Group International is the most reputed group of private debt collection companies in all the world.

Services Offered
* Recovery of credits arising from the non-compliance with business agreements on the part of importers (Products or Services)
* Support for International Lawsuits
* Obtaining Documents and Certificates required by law
* Reports on Commercial Information and Credit
* Reports on Market Information
* Several legal analyses and opinions
* Investigating and finding goods and people
* Recovery of foreign currency provided its origin is confirmed (freights, demurrage, insurance, royalties, reimbursement of expenses, interest, loans, rents)

Competitive Edge
Global reach: world network of debt collection companies located in 150 countries distributed over the five continents.
Local presence: strategy of actions defined in conjunction with the offices located in the debtor's country – the country of the defaulter.
Knowledge and expertise: breaking barriers that normally interfere with making contacts abroad due to the differences of language, culture, time zone, currency and legal, economic and social systems.
Real time follow-up of processes: online access to debt collection actions and their progress, even with regards to lawsuits.
Local Accounts Manager: personal supervision of processes, ensuring maximum control of actions.

Business and Operating Service Structure
Debt collection companies and offices distributed throughout 150 countries in the world.
2,500 professionals specialized in credit and collection.
Centralization in the head office of TCM Brazil in São Paulo, in the state of São Paulo.
International Business Department – Accounts Management.
International Collection Department - Soft Collection, Executive Collection.
International Legal Department - Legal Collection.
On-line System for the follow-up of debt collection actions and other related international services.

International Code of Conduct
Commitment to transparency in the agreements with debtors.
Commitment to supplying information to clients at any time.
Prompt transfer of recovered amounts to creditors.
High level of commitment to ethical and professional conduct
Commitment to dedication in the relationship with clients.